A client from South Africa discovered our company's website through a Google search while seeking the products they desired. Subsequently, they reached out to our customer service team. Following preliminary discussions, it was established that the client wished to import a batch of JM23 insulating bricks from China to South Africa.
As an enterprise with import and export capabilities, the client regularly sources products from various countries, including China. Our sales team swiftly grasped the client's requirements through communication and devised an initial plan. Within five days, we prepared the necessary certifications, documents, and quotations. Subsequently, a contract was signed with the client, who made an initial payment. The high-quality JM23 insulating bricks, manufactured according to the client's specifications, were safely transported from our factory in Zhengzhou to South Africa.
The client expressed great satisfaction with Rongsheng Refractory's handling of the transportation process. They regarded Rongsheng Refractory as a reliable and outstanding company, noting our professionalism, timeliness, and excellent service. The efficiency demonstrated throughout the entire process earned us high praise from the client.
Rongsheng Refractory Group has 30 years of experience in R & D and design of unshape refractory experts, holds 20 utility model patents and 7 invention patents, and has passed the ISO quality, environment and safety management system certification. The company is committed to the R & D, production and service of refractories used in metallurgy, electric power, nonferrous metals, building materials, chemical industry and other industries. Its products cover 198 kinds of materials and 2369 varieties in three categories (acidic, neutral and alkaline), providing overall solutions for refractories for 1200 domestic and 200 foreign customers.
If you have any need of refractory materials, please feel free to contact us whenever possible.
